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privacy policy

Regarding the handling of user information, including personal information about users, in the products and services provided by the Company (hereinafter collectively referred to as "the Service"), the Company has set forth the following privacy policy (hereinafter referred to as "this Policy"). ).


Lean System Co., Ltd.

1-19-20 Nanokawa, Minami Ward, Fukuoka City

April 5, 2022

Representative Director and President Mototaka Yoshida

1. Scope of this Policy

This policy applies to customer information operated and managed by the Company, personal information of users provided through websites, various events, questionnaire surveys, apps, and other online projects, and user information collected by the Company (hereinafter referred to as collectively referred to as “user information”). Please note that this privacy policy does not apply to websites of other companies linked to our website.

2. User Information Collected

In this policy, "user information" means information related to user identification, action history on communication services, and other information generated in relation to users or user terminals on users' smartphones, PCs, etc. or information collected by us under this Policy. User information collected by the Company in this service is as follows, depending on the method of collection.

(1) Information provided by users

In order for the user to use this service, we will ask you to provide your personal information. This includes the following information:

(A) Name

(B) Address

(C) Email address

(D) IDs of social networking services such as Facebook and LINE

(E) Telephone number

(F) Gender

(G) date of birth

(H) payment information, including credit card information;

(I) Purchase history

(J) Complaint, consultation or inquiry information (including telephone conversation recording information)

(K) Other information entered by the user in the input form specified by the Company

(L) Curriculum Vitae, CV, Resume, etc.

(M) User images and videos;

(2) Information collected by the Company when the User uses the Service

The Company may collect information regarding the status of access to the Service and how it is used. This includes the following information:


・Device information

・Log information

・Anonymous ID

·location information

3. Purpose of use

3-1 User information may be used for the provision of the Service as stipulated in 3-2, and may also be used for other purposes as stipulated in 3-3.

3-2 The specific purposes of use of user information related to the provision of this service are as follows.

(1) For sales of our products and services

(2) For shipping and delivery of products

(3) For billing and confirmation (including credit management and credit management and collection)

(4) Acceptance of customer information registration regarding services, identity verification, and order management

(5) For sending e-mail magazines

(6) For advertisement or publicity of our products, etc. (including sending e-mails and sending flyers and other direct mails)

(7) For notification of matters necessary for operation

(8) To conduct events such as campaigns and contests, contact winners, and send prizes, etc.

(9) For conducting questionnaires

(10) To respond to after-sales support and inquiries regarding products and services;

(11) For research and statistical analysis of marketing data

(12) To develop and improve our products and services

(13) To respond to inquiries to our company

(14) To respond to job applications for our company

(15) For system maintenance and troubleshooting

(16) For customers who have registered their personal information with the Company and wish to use other services provided by the Company, to simplify operations such as customer registration

(17) To be used by another brand operated by the Company for the above purposes

(18) To exercise rights and fulfill obligations based on contracts, laws and regulations, etc.

(19) For other purposes specified individually for each service of the Company

(20) For other communications, response management, sending related materials, etc.

3-3 We will properly protect personal information based on our privacy policy, and will not use your personal information beyond the reasonable scope of the purpose of use that we notified you when we received your personal information. However, this shall not apply in the following cases.


(1) When the consent of the individual has been obtained, or when the consent of the individual has been obtained in advance

(2) When it is necessary to protect a person's life, body or property, and it is difficult to obtain the consent of the individual.

(3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.

(4) When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs prescribed by laws and regulations, and with the consent of the user, the said affairs When there is a risk of impeding performance

(5) When permitted by the Personal Information Protection Law and other laws and regulations


3-4 The Company may collect the user's IP address and browser type for the purpose of system management and statistical analysis in a manner that cannot identify the individual user.


3-5 When users use this website, we may use the following technologies to customize this website to match the needs and interests of users.


3-6 cookies

A cookie is a small text file that is stored on your device (computer, tablet, mobile) when you access the Internet, including this website. We use cookies mainly for the purpose of allowing users to browse our site more comfortably and to improve the usability and functionality of our site. For example, when you log in or access our site again, we will display content that better matches your expectations and interests based on cookie information. We also use cookies for traffic statistics and how people find our site.


3-7 How to use cookies

We set cookies on your device to allow us to:

- Identify you to collect more information about you and provide personalized browsing.

- Increase security when browsing and prevent fraud.

- Provide content that matches your interests;

- Recommend products considering user's preferences and purchase history.

3-8 Internet browser cookie setting method

Web browsers are usually set by default to accept cookies, but you can easily change this setting. However, if you choose not to accept cookies, some parts of our website may not be available.


3-9 Acceptance of Third Party Cookies

Cookies from third-party websites may be stored on your device to personalize or improve the content (including advertisements) you see while navigating. Depending on the type of supporting content, the following types of cookies from third party websites are stored on our system:

- Social Network Content: We may post Social Network Content in our Support Content. When you browse this support content, a cookie from that social network is stored on your device. For more information, please read the social network's cookie policy.

- Flash: Flash cookies are files stored by the Flash software. Flash extends the capabilities of your browser to display dynamic objects, animated graphics, video sequences, and more. When you use Flash, we store Flash cookies. See for Flash's cookie policy.


3-10 Our cookies on third party support content

We may set our cookies on partner websites that advertise our products and services. These cookies are mainly used to display content appropriate to the user's interests and to evaluate the user's content (including advertisements) browsing.

You can prevent the cookie from being stored on your device by clicking "Deny". However, (mandatory) certain function cookies are a condition for using the site, so they cannot be disabled.

You can disable all cookies, including functional cookies required for the proper functioning of our website, by setting your internet browser to refuse to accept cookies.


3-11 Behavioral targeting advertisements distributed by third parties

The Company may use the DoubleClick service provided by Google Inc. (hereinafter referred to as "Google") and permits the distribution of behavioral targeting advertisements on this website. As a result, Google uses DoubleClick cookies to display appropriate advertisements to users based on the user's past access information to this website and other websites. If you wish to disable (opt out of) behavioral targeting advertisements by Google, please follow the procedure on the following Google website.

3-12 Web beacon

Web beacons, also known as clear gifs and pixel tags, are small image files embedded in web pages. Web beacons are embedded on pages of this website and may be used in conjunction with cookies. We may use these web beacons to analyze the browsing status of our website by users, and use the results to improve this website and for marketing activities of our company and our group companies. . In addition, in order to improve the quality of support for users and improve the usability of this website, the results may be sent to third parties such as our service providers.

4. Provision to Third Parties

Our company does not provide personal information of user information to third parties without the prior consent of the user. However, this shall not apply in the following cases.


(1) When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use

(2) When personal information is provided along with business succession due to merger or other reasons

(3) When sharing personal information in accordance with the provisions of 5

(4) When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs prescribed by laws and regulations, and with the consent of the user, the said affairs When there is a risk of impeding performance

(5) Other cases permitted by the Personal Information Protection Act and other laws and regulations

5. Storage location of user information

We store user information in our database or the database of our service provider. The database may be stored on a server in a country other than the country where the user provided the user information.

6. Disclosure, Correction and Suspension of Use of Personal Information

6-1 When a user requests notification of the purpose of use of personal information or disclosure of personal information based on the provisions of the Personal Information Protection Law, the Company shall comply with the request from the user himself or his agent. After confirming that, we will notify or disclose to the user without delay. (If the personal information does not exist, we will notify you to that effect.)


6-2 The Company is requested by the user to (1) correct the content (including additions and deletions) of the personal information held and stored by the Company based on the provisions of the Personal Information Protection Law for the reason that it is not true. and (2) because it is handled beyond the scope of the purpose of use announced in advance or because it was collected by deception or other wrongful means, based on the provisions of the Personal Information Protection Law In the event of a request for suspension or deletion of personal information, after confirming that the request was made by the user himself/herself, the necessary investigation will be conducted without delay, and based on the results of the investigation, the content of the personal information will be corrected or the usage will be suspended. Or delete it and notify the user to that effect. In addition, when we decide not to correct, suspend or delete personal information based on reasonable grounds, we will notify the user to that effect.


6-3 If the Company is not obligated to disclose, correct, or suspend use of personal information under the Personal Information Protection Law or other laws, the provisions of the preceding two paragraphs will not apply.


6-4 When making a request in paragraph 1 or 2, please submit the documents specified below. In addition, we will respond to the request in writing to the address stated in the personal information disclosure request form.

・Billing address

Send a copy of a commonly used personal information disclosure request form and identification document (driver's license, resident card, or health insurance card) to the contact point listed in 8 below. Please send the request by e-mail.・Documents to be submitted in the case of a request by an agent

When entrusting the request to an agent, in addition to the commonly used personal information disclosure request form and a copy of the identification document (driver's license, resident card, or health insurance card),

Please enclose the following documents and send them to the above billing address by e-mail.

(1) Documents to confirm the identity of the agent

Copy of proxy confirmation document (driver's license, resident's card or health insurance card)

(2) Power of attorney, etc.

Please submit a power of attorney (stamped with your own seal) and a seal registration certificate for that seal.

If the agent is a legal representative such as a person with parental authority, it is possible to submit a document that shows the relationship with the person in question instead of the above power of attorney and certificate of seal impression.

・Fees related to billing

A fee of 30,000 yen will be charged only when requesting notification of the purpose of use or disclosure of personal information.

7. Security of User Information

We will endeavor to store user information safely and accurately. For this purpose, we will use technical and organizational means to properly protect user information from falsification, loss, unauthorized access by unauthorized persons, etc. The online store site handles user payment information using industry standard security methods.

8. Contact point for inquiries

If you have any questions, opinions, requests, etc., please contact the website [at mark] (*replace [at mark] with @).

9. Procedures for changing the privacy policy

The Company shall review the operational status of the handling of User Information from time to time and strive for continuous improvement, and may change this Policy as necessary. Any changes will be announced to users. However, in the case of a change in content that requires the consent of the user under laws and regulations, the consent of the user shall be obtained in the manner prescribed by the Company.

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